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OTP SMS Template

An OTP SMS must be short, clear, and instantly trustworthy. The customer should understand who is sending it, what the code is, and how long it is valid. Avoid including unnecessary links in the message body.

Transactional
SMSGo

Your SMSGo verification code is {{codigo}}. Do not share it with anyone. Valid for 5 minutes.

Tips for this template

  • Identify the brand in the sender ID.
  • Show the code prominently early or in the middle of the message.
  • Inform the code validity to reduce frustrated attempts.
  • Do not ask for data or include links in OTP SMS.

Use cases

Secure login

Confirm user identity at login, especially from new devices.

Transaction validation

Send a code to approve payments, transfers, or withdrawals.

Password recovery

Allow users to reset their password with a one-time code.

Frequently asked questions

How long should the OTP last?

Between 3 and 10 minutes is ideal. Too short causes frustration; too long reduces security.

Can the OTP contain only numbers?

Yes, 4 to 6 digit numeric codes are the most common and easiest to type.

Is SMS OTP secure?

Yes, when combined with other security practices. SMS is the most inclusive channel for 2FA.

Does SMSGo deliver OTP quickly?

Yes. OTPs are routed with priority and you receive real-time status webhooks.

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