Appointment Reminder
Send reminders before the visit and include a secure rescheduling path.
Why use SMS for Healthcare?
- Reduce missed appointments
- Automate appointment confirmations
- Send reminders before visits
- Support privacy-conscious LGPD workflows
Use cases
Attendance Confirmation
Let patients confirm or cancel so open slots can be offered to a waiting list.
Exam Result Notice
Notify the patient that a result is available without exposing sensitive clinical data in the SMS.
Frequently asked questions
Is SMS safe for healthcare information?
Do not place clinical or sensitive data in SMS. Use it for reminders and send secure portal links for protected information.
How can SMS reduce missed appointments?
Send timely reminders and make rescheduling easy. The exact improvement depends on audience, timing, and workflow.
Can I send SMS without opt-in?
Transactional appointment communication and promotional messaging have different legal bases. Review your LGPD obligations and collect consent for marketing.
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