Out for Delivery
Let customers know when their package is on the way. Include a tracking link to reduce anxiety.
Proactive delivery notifications can reduce support calls by up to 40%
— data from McKinsey.
Why use SMS for Logistics?
- Real-time SMS tracking
- Receipt confirmation from the customer
- Reduced call center volume
- Fast delivery rescheduling
Use cases
Delivery Confirmation
After delivery, ask the customer to confirm by SMS. Get proof of delivery and immediate feedback.
Rescheduling
Customer not home? Send new date and time options by SMS, reducing failed delivery attempts.
Frequently asked questions
How does SMS improve delivery logistics?
SMS has high read rates and does not depend on internet. Customers receive instant updates and can reply to confirm or reschedule.
Can it integrate with a tracking system?
Yes. The SMSGo REST API integrates with any TMS or WMS via HTTP/JSON or webhooks.
How much does it cost to notify each delivery?
From R$0.075 per SMS. For high-volume operations, the cost per delivery is tiny compared to the savings on support calls.
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