SMS for Food Delivery and Restaurants

Confirm orders, notify when food is out for delivery, and win back inactive customers. Fast, direct SMS that does not require an app.

SMS campaigns for restaurants can drive conversion rates up to 45% higher than email

— data from Salesforce.

Why use SMS for Food Delivery and Restaurants?

  • Automatic order confirmation
  • Out-for-delivery alerts
  • Win-back campaigns for inactive customers
  • Promotions and loyalty programs

Use cases

Order Confirmation

Customers receive an SMS as soon as the order is confirmed in the kitchen. Reduces anxiety and cancellations.

Ready / Out for Delivery

Notify when the courier leaves or when the order is ready for pickup.

Win-back Campaigns

Send personalized offers to customers who have not ordered in 30 or 60 days.

Frequently asked questions

Does SMS replace WhatsApp for delivery?

SMS is complementary: it does not require app installation, works without internet, and is ideal for urgent notifications.

Can I integrate with iFood, Rappi, or my own system?

Yes. The REST API connects to any platform via webhooks or direct integration in your ERP/POS.

How much does it cost to send SMS to customers?

From R$0.075 per SMS, with prepaid credits and no monthly fee.

Start now with R$10 free credit

No credit card. No monthly fee. Credits never expire.

Create free account