SMS for VTEX

VTEX stores can use SMSGo to send transactional notifications and retention campaigns by SMS. With the REST API, you integrate directly with VTEX orders, workflows, and OMS, keeping communication on the channel with the highest open rate in Brazil.

In Brazil, 97% of active mobile phones receive SMS

— data from Anatel.

Why integrate VTEX + SMSGo?

  • Native integration via REST API and webhooks
  • Order, payment, and delivery notifications
  • Abandoned cart and win-back
  • BRL pricing and local technical support

Use cases

Order and Payment Confirmation

Notify the customer at every order stage, from creation to payment confirmation.

Tracking and Delivery

Send updates when the package is dispatched, out for delivery, and delivered.

Recovery and Loyalty

Send SMS for abandoned carts and inactive customers directly from your VTEX base.

How to integrate

  1. Create your SMSGo account. Get R$10 in free credit, with no credit card.
  2. Get your SMSGo-key. In the dashboard, under Account → API.
  3. Configure VTEX webhooks. Register endpoints for OMS events (order-created, payment-approved, order-invoiced, order-delivered).
  4. Send via SMSGo API. For each event, call POST /v1/sms/send/single with phone and message.

Frequently asked questions

Is the VTEX integration complex?

It depends on your setup. Most VTEX stores already expose OMS webhooks, so the integration is straightforward for developers.

Can I use VTEX Master Data?

Yes. You can read and update customer information in Master Data and use the phone number to send SMS through SMSGo.

Does SMSGo support high volume?

Yes. Our API scales to thousands of sends per minute, ideal for large VTEX operations.

How much does it cost?

From R$0.075 per SMS, with no monthly fee or commitment.

Start now with R$10 free credit

No credit card. No monthly fee. Credits never expire.

Create free account