SMSGo
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SMS for Magalu (Marketplace)

Sellers on the Magalu marketplace can use SMSGo to notify buyers about order confirmation, shipping, delivery, and post-purchase. Communicate directly with customers, reduce cancellations, and improve store ratings.

Proactive delivery notifications can reduce support calls by up to 40%

— data from McKinsey.

Why integrate Magalu + SMSGo?

  • Order confirmation and tracking
  • Delivery alert and receipt confirmation
  • Post-purchase review request
  • Direct communication with buyers

Use cases

Order Confirmation

As soon as the order is approved on Magalu, send an SMS with order number and estimated delivery time.

Delivery Tracking

Inform when the order is out for delivery and provide a tracking link or Correios code.

Post-purchase Review

After delivery, send an SMS asking for a review to improve marketplace reputation.

How to integrate

  1. Create your SMSGo account. Receive R$10 in free credit with no credit card.
  2. Get your SMSGo-key. In the dashboard, under Account → API.
  3. Export orders from Magalu. Use the seller center API or order spreadsheets to capture phone and status.
  4. Send SMS automatically. For each status change, call POST /v1/sms/send/single with phone and message.

Frequently asked questions

Does Magalu allow SMS to buyers?

Yes, as long as communication is transactional or post-purchase and follows marketplace rules and LGPD.

Do I need the official Magalu API?

For full automation, yes. It is also possible to send manual batches or use spreadsheet imports through our dashboard.

How much does it cost?

From R$0.075 per SMS, with no monthly fee or commitment.

Can I send promotional campaigns?

Only to buyers who consented. Transactional and post-purchase messages have a different legal basis.

Start now with R$10 free credit

No credit card. No monthly fee. Credits never expire.

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